This policy explains what information Echoo ("we", "us") collects through echoo.co.za, how we use it, and the choices you have. It applies to visitors to this website and to people who contact us through it.
Information we collect
When you use the contact form, book a demo, or email us directly, we collect the information you provide, which may include your name, email address, phone number, company name, and the contents of your message.
We may also use website analytics and advertising tools, such as Google Analytics and Google Ads, to understand how visitors use this site and to measure the performance of our marketing. These tools may set cookies or use similar technologies in your browser.
How we use information
We use the information we collect to respond to enquiries, schedule and run demos, provide support, improve this website, and measure the effectiveness of our marketing.
Sharing of information
We do not sell your personal information. We may share information with service providers who help us operate our business, such as email, calendar scheduling, hosting, and analytics providers, solely for the purpose of providing those services to us.
Data retention
We keep personal information for as long as reasonably necessary for the purposes described in this policy, or as required by law, after which it is deleted or anonymised.
Your rights
Under South Africa's Protection of Personal Information Act (POPIA), you have the right to request access to, correction of, or deletion of your personal information, and to object to certain uses of it. To make a request, email us at hello@echoo.co.za.
Security
We take reasonable technical and organisational measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.
Contact us
If you have questions about this policy or how we handle your information, contact us at hello@echoo.co.za or 074 744 5208.